Empower Insurance Group Privacy Policy Headline
Thank you for visiting Empower Insurance Group. We respect your privacy and want you to understand the ways in which we collect and use the information provided online.
This Internet Privacy Policy applies to www.empowerinsurancegroup.com and other websites or mobile applications that link to this Policy (the “Online Services”). It does not apply to any non-Empower Insurance Group websites or mobile applications that you may access via the Online Services. Such services are governed by the privacy policies appearing on those sites and applications. Depending upon your relationship with us, you may receive other privacy notices from us providing additional detail about our privacy practices.
How We Collect Personal and Non-Personal Information Through the Online Services
We collect two kinds of information through the Online Services: non-personal information and personal information.
The non-personal information we collect includes: the visitor’s browser type, device type, and operating system; area(s) of the Online Services visited; date and time of access; host or Internet service provider (ISP) information; and identity of the referring site (any site from which the visitor accessed the Online Services).
We also collect personal information that can identify a visitor or user, including but not limited to name, address or other contact information, policy information or information provided for roadside assistance services, but only when you voluntarily provide it. In addition, certain of the Online Services may collect precise information about the location of your mobile device but only with your express consent. Once you have consented to the collection of the precise location of your mobile device, you may adjust this consent by managing your location services preferences through the settings of your mobile device.
Children’s Privacy
Empower Insurance Group does not seek or knowingly collect personal information from children under the age of 13, and we request that children do not provide information through the Online Services.
How We Use Your Information
We may use the information we collect through the Online Services for a number of purposes including:
- to provide you with products, services or information you request;
- to process orders;
- to provide you with information about the Online Services or required notices;
- to deliver marketing communications or promotional materials that may be of interest to you;
- to improve the services we provide and the usefulness of the Online Services;
- to customize your experience when using the Online Services;
- to comply with applicable laws;
- to perform research; and
- to prevent and detect fraud, infringement and other potential misuse.
We also may anonymize, combine or aggregate any of the information we collect through the Online Services or elsewhere for any of these purposes or for analyzing usage statistics and trends.
If you provide us with personal information, we will not sell, license, transmit or disclose this information outside of Empower Insurance Group unless:
(1) you expressly authorize us to do so;
(2) it is necessary to allow our contractors or agents to provide services for us;
(3) it is necessary to provide our products or services to you;
(4) it is disclosed to entities that perform marketing services on our behalf or to other entities with whom we have joint marketing agreements;
(5) in connection with a merger, consolidation, acquisition, divestiture or other corporate restructuring; or
(6) it is otherwise required or permitted by law.
How We Use “Cookies” and Other Data Collection Tools
Empower Insurance Group may place electronic “cookies” in the browser files of your computer or mobile device when you access a Empower Insurance Group website. Cookies are pieces of information that a Empower Insurance Group website transfers to your computer or mobile device to enable our systems to recognize your browser and to tailor the information on our websites to your interests.
Moreover, Empower Insurance Group or our third-party service providers or business partners may place cookies on your computer or mobile device that can be matched to other personal information we maintain about you to pre-populate certain online forms for your convenience. We also use cookies to analyze visitors’ use of our websites.
Many web browsers are automatically set to accept cookies. You may change your web browser settings to either reject cookies or to notify you when a cookie is about to be placed on your device.
Security of Internet Communications
The Internet is not a secure medium. We employ reasonable administrative, technical and physical safeguards to protect personal information. However, no method of transmitting or storing data can be guaranteed to be 100 percent secure. If you believe that the security of any account you might have with us has been compromised, please contact us using one of the methods described below.
We restrict access to personal information collected about you at our websites to our employees or others who need to know that information to provide services or in the course of normal operations.
How to Contact Us and Access and Correct Your Information
If you have a question or would like to access and correct personal information you have submitted to us through the Online Services, please log into your account or send a letter to:
Empower Insurance Group
Attention: Privacy Inquiries
Phone: (512) 992-4584
Email: [email protected]
Blogs and Other Interactive Features
We may offer blogs or forums on the Online Services. Any communications you submit or post may be viewable by others. You acknowledge that you have no expectation of privacy in the content you submit.
Links to Other Sites
We may provide links to third-party sites. We are not responsible for the privacy practices or content of those websites. Review their privacy policies before providing information.
Consent
By using the Online Services, you signify your consent to this Privacy Policy. If you do not agree, please do not use the Online Services.
Maintenance of the Services
These services are maintained in the United States and not subject to the jurisdiction of any other country.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Continued use of the Online Services after posting of changes constitutes your acceptance of those changes.
Last Updated: May 2025.